Retail management professionals, are you ready to apply your leadership background to something fun and different that will allow you to build a rewarding long-term career? Join our team at EZCORP! Founded with 16 pawn stores in 1989, we have grown into a market leader in the specialty consumer finance industry, operating over 500 storefronts in 16 US states, as well as in Canada and Mexico. We are currently looking for a motivated and personable Retail Store Manager to oversee one of our EZPAWN retail outlets.

 In this role, you will oversee a team of 5-10 Sales Associates while providing outstanding customer service and building strong ongoing relationships with clients. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives. We offer competitive compensation and benefits, paid training, a fun work environment with great people, and plenty of room for professional development and advancement.

If you like the idea of building a rewarding management career while helping to turn a customer’s bad day into a good day, we want to talk with you! Contact us today!

Job Responsibilities

As a Retail Store Manager, you will have a great deal of autonomy in how you manage your EZPAWN shop, although you will be responsible for tracking and reporting all sales and customer activity on a daily basis. It will be up to you to lead, coach and mentor your team, and you will also join them in working with customers to negotiate mutually satisfying agreements regarding pawn items. Not only will you build ongoing business relationships with customers, but you will also strategize on raising community awareness of your store in order to attract and retain even more loyal customers.

Your specific duties in this role will include:

• Completing store operational requirements by scheduling and assigning Team Members and following up on their work results
• Recruiting, interviewing, orienting, and training Team Members while monitoring and appraising their job results
• Coaching,  developing, and mentoring all Team Members in the store
• Influencing and directing the staffing and retention of store Team Members
• Achieving all financial objectives, scheduling expenditures, analyzing variances, and initiating corrective actions as appropriate
• Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotions, authorizing clearance sales, and studying trends
• Marketing merchandise by studying advertising, sales promotion, and display plans
• Analyzing operating and financial statements for profitability ratios
• Securing merchandise by implementing security systems and measures
• Protecting Team Members and customers by providing a safe and clean store environment
• Maintaining the stability and reputation of the store by complying with legal requirements
• Maintaining operations by initiating, coordinating, and enforcing all program, operational, and personnel policies and procedures
• Conducting HR investigations with the assistance of Company leadership