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Business Analyst in Austin Texas at EZCORP

Date Posted: 10/3/2019

Career Snapshot

Career Description

We are currently seeking a Business Analyst!  The GLI Business Analyst will ensure that business processes and supporting systems continue to meet business project stakeholder needs. This position is a key liaison between the technical IT staff that implements business process management technology-based solutions and the line-of-business staff that performs the process work for GPMX. The GLI Business Analyst must be able to straddle the IT and business domains and communicate (or broker communications) between each side. This position deals with the more tactical, day-to-day aspects of discovering, validating, documenting and communicating business-process-related knowledge. If this sounds like the position for you, please read on!

A little bit about us:

We are started in Austin back in 1989 with just 16 pawn stores. Today, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. We do not stop there; we also operate as a retail store where we sell all kinds of merchandise.

What’s in it for you:

  • Looking to make good money? We offer competitive salaries
  • We want to make sure you are healthy, wealthy and wise! We offer great benefits along with 401K with company match
  • We offer flexible schedules because let’s face it, traffic in Austin is rough! We want you to take breaks and recharge, so we offer generous paid time off and sprinkle in company paid holidays throughout the year
  • No excuses for not going to the gym! We have a state-of-the-art onsite gym and showers
  • Who doesn’t like natural light and nice views of downtown? EZCORP has a beautiful open office close to Zilker Park with free parking
  • We all need to eat! We have a restaurant-based meal service that serves good food daily in our building’s lobby
  • We like offering savings to our employees! We offer discounted cell phone plans
  • You might be surprised at what you can find in our stores! EZCORP employees get a pretty good discount at any of our stores.

What you will be doing:

  • You will utilize bilingual skills (Spanish) to liaison with Latin American Stakeholders, Developers and QA Team to define detailed requirements, complete design elaboration and address business requirement questions through research and fact-finding
  • You will translate business requirements into functional specifications
  • You will stay abreast of new software releases and activity
  • You will perform Project Management, Planning and software implementation support activities (Development, installations, upgrades, enhancements, etc.) for the assigned projects
  • You will quickly learn and understand the business process, issues and data challenges of the organization and industry
  • You will work on multiple cross-functional projects simultaneously

Career Requirements

What we are looking for:

  • You will need 3 years’ work experience
  • You will need bachelor’s degree preferred in computer science, information systems or computer engineering or equivalent work experience

Service Orientation

This is a major area of importance. Customer Service is one of the primary responsibilities of this position and will be utilized over 80% of the time. People who are successful in this position will be eager to help, committed to doing things right and always focused on the customer’s wants and needs.



Leadership skills are of moderate importance.  An emphasis on inter-personal relationships and “results orientation” will ensure success in this position.


Analytical Skills

The person in this position will need to have keen analytical skills that will allow him/her to look at data and identify discrepancies and irregularities and determine the best solution to correcting the situation.



In order to be effective in this position, the Team Member must be able to manage multiple priorities and deadlines to better handle day-to-day and needs.


Physical Demands and Work Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the associate is required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The associate may occasionally lift and/or move objects. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet as in a normal office environment.


EZCORP is an Equal Opportunity Employer